Type functie


Geplaatst op

11 dagen geleden


We are currently looking for a Voice & Network Integration Engineer, CISCO UC Specialist for WIN, a company situated near Namur in order to strengthen the integration team.

The teams responsabilites are:
  • Realization of technical configurations necessary for the implementation, migration and updating of customer solutions.
  • Writing and maintenance of technical documentation.
  • Maintenance and management of the solutions deployed in support of the debug / repair team.
  • Analyze, develop and implement applications based on technologies determined by the company's strategy, as part of projects for external customers or as part of a research and development process, while respecting budget constraints .
  • Ensures debugging and repair actions in level 2
  • Participate in product development in collaboration with the Marketing teams
  • Manages the technical relationship with the customer
  • Performs pre-sales support (high-level, low level design) when needed

Your position:
  • Support for the implementation of a customer solution while respecting configuration standards
  • Be able to perform complex migrations and upgrades of Cisco telephony solutions
  • Be able to provide training, make technical presentations to customers
  • Complete technical coordination of external and internal projects
  • Support for problems that the Helpdesk level 1 cannot solve
  • Responsible for updating technical documentation during the completion of a project or a modification made to a client
  • Ensures reporting to a Project Manager in the progress of his files
  • Carry out occasional consultancy projects (internal and external)
  • Write detailed technical recommendations
  • Research, analysis, validation and recommendation of new technologies, solutions and products to be integrated into existing services and applications within the framework of a working group
  • Participate in tests to be performed as part of the implementation of a new product or new technology. Design, sizing and testing of new applications or services required by the market
  • Participation in a guard role

Your profile:
  • University degree or A1 in telecommunications, IT or equivalent technical experience.
  • Available, autonomous, but able to work and communicate with other team members
  • At least 3 years of experience in several of the following UC areas:
    • Significant expertise in the design, implementation and support of Cisco CUCM, UCCX (including scripting), Unity, IM & Presence, Expressway, Webex, Cube solutions is required
    • Knowledge of SIP protocol
    • Knowledge of other UC systems such as Unify Openscape Business, asterisk is a plus
  • Network and virtualization skills are recommended:
    • LAN (Cisco, HP, etc.)
    • Administration of Linux, Windows operating systems Virtualization (VMware, ...)
  • Certification in one or more of these fields is an asset (CCNA, CCNP Collaboration, CCIE Collaboration)
  • Good ability to innovate in fields where the methods and techniques used are complex
  • Autonomous in learning and practicing technology watch
  • Resistance to stress, methodical and well organized
  • Very good interpersonal skills, as well as organization, good written and verbal communication (French and English)

Want to know more? Then feel free to apply with your latest CV!

Over het bedrijf



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  • Call us on +32 (0)2 588 43 30 to talk about the solution we can provide to you.
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20 to 49 employees